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Legal Framework

Legal

The agreements and notices that apply to Qutzl LLC websites, applications, the client portal, remote support, and managed services.

Documents

  • Terms and Conditions. The agreement between You and Qutzl LLC for using Our websites, Applications, client portal, remote support, and services, including orders, accounts, AI features, content, liability, and how disputes are handled. Last updated October 12, 2026.
  • Privacy Policy. What information We collect, how We use and share it, how long We keep it, and the rights You have, including sections on remote support sessions, the client portal, and managed services for business customers. Last updated October 12, 2026.
  • Acceptable Use Policy. What You may not do with Our websites, Applications, remote support, hosting, and managed services, and how We enforce it. Last updated October 12, 2026.
  • Refund & Cancellation Policy. When payments to Qutzl can be refunded, how cancellations work, how app store purchases are handled, and the Lifetime Workmanship Guarantee for Our services. Last updated October 12, 2026.
  • Service Providers. The third-party companies We rely on, what each does for Us, the data it may handle, and its privacy policy. Last reviewed October 12, 2026.

Which documents apply to You

  • Visiting Our websites. The Terms and Conditions and Privacy Policy apply. Our public sites set no first-party cookies.
  • Using an Application such as Chef's Kiss. All of the documents above apply, together with the terms of the app store You purchased through.
  • Client portal customers. The Terms and Conditions, Refund & Cancellation Policy, Acceptable Use Policy, and Privacy Policy apply to Your account, invoices, and support tickets at billing.qutzl.net. When You register, the Terms of Service You accept are the Terms and Conditions linked above.
  • Business customers with managed services. Your signed agreement, quote, or invoice controls over these documents for the services it covers. Where it is silent, the Terms and Conditions and the Business Customers and Managed Services section of the Privacy Policy apply.

Legal notices and contacts

  • Privacy requests (access, correction, deletion, opt-out): Our online support desk or contact form, or by mail.
  • Legal notices, dispute notices, and abuse reports: Our online support desk, or by mail to Qutzl LLC, Attn: Legal, PO Box 154, Karthaus, PA 16845, United States of America.
  • Copyright (DMCA) notices: Designated Copyright Agent, Michael Narehood, Qutzl LLC, PO Box 154, Karthaus, PA 16845, United States of America, by mail or through Our online support desk. See the Copyright Policy section of the Terms and Conditions for what a notice must include.
  • Mail: Qutzl LLC, PO Box 154, Karthaus, PA 16845, United States of America.
  • General contact: https://billing.qutzl.net/contact.php.

Changes

Each document carries its Last updated date and a Revision History at the end. Material changes to the Terms and Conditions, Acceptable Use Policy, and Refund & Cancellation Policy take effect on the effective date shown at the top of each document, at least 30 days after posting, for users who accepted an earlier version, and We make reasonable efforts to notify You of material changes to the Privacy Policy before they take effect.

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