Terms and Conditions

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Account means a unique account created for You to access our Service or parts of our Service.
• Application means any software application published or provided by Qutzl LLC, including mobile, desktop, and web applications, and any related backend services, APIs, or features made available through those applications.
• Qutzl LLC (also referred to as "the Company", "We", "Us" or "Our" in this Agreement) means Qutzl LLC, PO BOX 154, Karthaus PA 16845, United States.
• Content refers to content such as text, images, recipes, meal plans, notes, documents, chat prompts and messages, preferences, files, or other information that can be posted, uploaded, linked to, generated, or otherwise made available by You, regardless of the form of that content.
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• Goods refer to the items offered for sale on the Website or through Our technology services (excluding digital purchases processed by an applicable Store).
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website, the Applications, and related products, features, and technology services offered by Qutzl LLC.
• Store means an applicable third-party digital distribution platform through which You download or purchase an Application or in-app product, including without limitation the Apple App Store, Google Play, Amazon Appstore, Samsung Galaxy Store, and similar platforms.
• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and Qutzl LLC regarding the use of the Service. If You and Qutzl LLC have entered into a separate signed agreement, order form, statement of work, or service-specific terms, that document controls over these Terms to the extent of any conflict for the services it covers.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Unlimited (including phrases such as "unlimited recipes," "unlimited generations," or similar marketing language) means reasonable personal use of the features of the Application in which the term is offered, as further described in the Unlimited Features and Reasonable Use section. It does not mean unrestricted, absolute, commercial, automated, or abusive use of the Service, or use unrelated to that Application's intended features.
• Website refers to the websites operated by Qutzl LLC, including qutzl.net, qutzl.com, chefskiss.io, app.chefskiss.com, subdomains of those domains operated by Qutzl LLC (including billing.qutzl.net, connect.qutzl.net, and auth.qutzl.net), and other websites and applications operated by Qutzl LLC.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and Qutzl LLC. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. Qutzl LLC does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy, Acceptable Use Policy, and Refund & Cancellation Policy of Qutzl LLC. Please read those policies carefully before using Our Service.

If You obtain an Application through a Store, the Store's own terms and policies may also apply to Your purchase and use of that Application. In the event of a conflict between these Terms and a Store's terms regarding payment processing, subscription management, or refunds for Store purchases, the Store's terms control those Store-handled matters.

License to Use Applications

Subject to these Terms, Qutzl LLC grants You a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to download, install, and use the Applications on Devices that You own or control, solely for Your personal or internal business use as intended by the Application.

Except as permitted by applicable law, You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or attempt to extract the source code of any Application or related Service component. You may not remove proprietary notices or use the Applications for any purpose not expressly authorized by Us.

All rights not expressly granted to You are reserved by Qutzl LLC and its licensors. The Applications and Service remain Our property (or Our licensors' property).

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

• Goods availability
• Errors in the description or prices for Goods
• Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Returns, cancellations, and refunds for Goods and services are governed exclusively by Our Refund & Cancellation Policy, which forms a part of these Terms and Conditions. That policy sets out the applicable eligibility requirements, time limits, return conditions, restocking fees, and nonrefundable items.

Approved refunds are generally issued to the original payment method after any returned Goods are received and inspected, subject to the deductions and fees described in the Refund & Cancellation Policy. Nothing in this section limits rights that cannot legally be waived.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

Qutzl LLC reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by Qutzl LLC subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of Qutzl LLC. In that event, You will have the right to cancel Your Order.

Payments

Goods and services may be billed as one-time payments or on a recurring basis (for example, monthly or annual hosting, subscriptions, or managed services), as stated on the applicable invoice, order, quote, or agreement. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

You may not share, sell, or commercially exploit Account access except as expressly permitted by Us. You are responsible for all activity under Your Account.

AI-Generated Features

Some Applications and features of the Service may use artificial intelligence or machine learning to generate suggestions, chat responses, recipes, meal plans, summaries, drafts, recommendations, or other outputs ("AI Features").

AI Features and their outputs are provided for informational and convenience purposes only. They may be incomplete, inaccurate, outdated, or inappropriate for Your situation. AI outputs are not cooking or food-safety guidance, medical, nutritional, dietary, allergy, legal, financial, tax, or other professional advice, and You should not rely on them as a substitute for the judgment of a qualified professional. You are solely responsible for evaluating outputs before relying on them, including verifying ingredients, allergens, cooking safety, nutrition claims, and any other information that could affect health, safety, finances, or legal rights.

We do not guarantee that AI outputs are unique, error-free, or suitable for any particular purpose. You use AI Features at Your own risk. To the maximum extent permitted by law, Qutzl LLC is not liable for decisions You make or actions You take based on AI outputs.

In-App Purchases and Subscriptions

Applications may be offered free of charge, with optional one-time purchases, and/or with auto-renewable subscriptions. Paid Application purchases and subscriptions are processed by the applicable Store. Qutzl LLC does not collect Your payment card details for Store purchases and does not process those payments directly.

Payment will be charged to Your Store account at confirmation of purchase. The price, subscription length, and any free trial terms are those displayed by the Store at the time of purchase.

Auto-renewable subscriptions renew automatically unless cancelled in accordance with the applicable Store's rules. For purchases through Apple, subscription renewals are charged within 24 hours prior to the end of the current period unless cancelled at least 24 hours before the end of that period. For other Stores, cancellation timing and renewal rules are those stated by that Store.

You can manage and cancel subscriptions in Your Store account's subscription settings on Your Device (for example, Apple ID subscriptions, Google Play subscriptions, or the equivalent settings for Amazon, Samsung, or another Store). Cancellation stops future renewals; it does not typically refund the current paid period unless required by the Store or applicable law.

Refunds and cancellations for Store purchases are governed by Our Refund & Cancellation Policy and by the applicable Store's refund policies. A Store refund does not automatically delete Your Account or Content held by Us; You may still need to request Account or data deletion separately.

Unlimited Features and Reasonable Use

Where an Application, subscription, or in-app purchase is described as Unlimited, that description applies only to reasonable personal use of the features of the Application in which it is offered. For example, in a recipe Application this may include generating, saving, organizing, or planning recipes and related cooking guidance for ordinary household or personal use; other Applications have their own equivalent intended features.

Unlimited does not include, and You may not use Unlimited entitlements for:

• Uses of AI Features or chat unrelated to the Application's intended features (for example, general-purpose content generation unrelated to what the Application is designed to do).
• Commercial bulk generation, resale, redistribution, scraping, or systematic harvesting of outputs.
• Automated, scripted, multi-account, shared-account, or high-volume usage that exceeds ordinary personal needs.
• Any use that degrades Service performance, circumvents limits, or violates Our Acceptable Use Policy.

We may determine what constitutes reasonable use in Our reasonable discretion, including by reference to typical personal usage patterns for the Application, technical indicators of abuse, and impact on other users. We may slow, throttle, suspend, or limit Unlimited features, or require a different plan, when usage is unreasonable, abusive, automated, commercial, or outside the Application's intended features. Such measures are not a Store refund by themselves.

Third-Party Services and Advertising

The Service may rely on third-party providers for hosting, authentication, analytics, crash reporting, AI inference, messaging, or other infrastructure. Your use of those features may be subject to the third party's terms and privacy practices in addition to Ours. We are not responsible for third-party services We do not control.

Some Applications and websites may display third-party advertising (for example, through Google AdSense on Our websites and Google AdMob in Our Applications). Advertisements are provided by third-party ad networks, and We are not responsible for the content of third-party advertisements or the products and services they promote. Information practices related to advertising are described in Our Privacy Policy.

Content

Your Right to Post Content

Our Service allows You to post, save, or submit Content, which may include recipes, meal plans, preferences, chat prompts and messages, images, and other materials. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, modify (for formatting or technical purposes), and use such Content as needed to operate, maintain, secure, and improve the Service and to provide features You request. You retain ownership of Your Content. We do not claim ownership of recipes or other materials You create.

Unless a feature is designed to share Content publicly or with others You choose, We will not treat private Content as generally available to other users. You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

Qutzl LLC is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under Your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

• Unlawful or promoting unlawful activity.
• Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
• Spam, machine - or randomly - generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
• Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment.
• Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
• Impersonating any person or entity including Qutzl LLC and its employees or representatives.
• Violating the privacy of any third person.
• False information and features.

Qutzl LLC reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. Qutzl LLC further reserves the right to make formatting and edits and change the manner of any Content. Qutzl LLC can also limit or revoke the use of the Service if You post such objectionable Content.

As Qutzl LLC cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. Additional usage rules appear in Our Acceptable Use Policy.

Content Backups

Although regular backups of Content may be performed, Qutzl LLC does not guarantee there will be no loss or corruption of data. You should not rely on the Service as Your sole copy of important Content.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

Qutzl LLC will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that Qutzl LLC has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service when that Content matters to You.

Copyright Policy

Intellectual Property Infringement (DMCA)

We respect the intellectual property rights of others. It is Our policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA") and to remove or disable access to allegedly infringing material expeditiously when a valid notice is received.

If You are a copyright owner, or authorized to act on behalf of one, You may submit a written infringement notice to Our designated agent via our online support desk at https://billing.qutzl.net/submitticket.php. Your notice must include:

• Identification of the copyrighted work claimed to have been infringed, or a representative list of such works.
• Identification of the material claimed to be infringing and information reasonably sufficient to permit Us to locate it.
• Your contact information, such as address, telephone number, and email address.
• A statement that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that You are the copyright owner or authorized to act on the owner's behalf.
• Your physical or electronic signature.

Counter-Notices

If material You posted was removed or disabled in response to an infringement notice and You believe the removal was the result of mistake or misidentification, You may submit a written counter-notice through the same support desk. A counter-notice must include identification of the removed material and its prior location, a statement under penalty of perjury that You have a good faith belief the material was removed by mistake or misidentification, Your contact information, consent to the jurisdiction of the federal district court for Your address (or, if outside the United States, any judicial district in which We may be found), and Your physical or electronic signature. We may restore the material as permitted by the DMCA unless the original complainant informs Us that it has filed a court action.

We may terminate the Accounts of repeat infringers. You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of Qutzl LLC and its licensors.

The Service is protected by copyright, trademark, and other laws of the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Qutzl LLC.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Qutzl LLC.

Qutzl LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Qutzl LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may suspend or terminate Your Account or access to the Service immediately, without prior notice or liability, for any reason, including without limitation if You breach these Terms, Our Acceptable Use Policy, applicable law, or if We determine that continued access creates risk to Us, other users, or third parties.

We may also suspend or limit paid Application features if Your Store entitlement lapses, is refunded, or is otherwise no longer valid.

Upon termination, Your right to use the Service will cease immediately. Termination of access does not automatically refund Store purchases; Store refunds are handled by the applicable Store as described in Our Refund & Cancellation Policy.

If You wish to terminate Your Account, You may discontinue using the Service and, where available, use in-app account deletion controls or contact Us through Our support desk to request deletion. Local Content stored only on Your Device may remain until You delete it. Content stored on Our systems may be deleted according to Our Privacy Policy and retention practices.

Indemnification

You agree to defend, indemnify, and hold harmless Qutzl LLC and its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) Your Content; (ii) Your use or misuse of the Service; (iii) Your violation of these Terms, the Acceptable Use Policy, or applicable law; or (iv) Your violation of any rights of a third party. This obligation does not apply to the extent a claim arises from Qutzl LLC's own gross negligence or willful misconduct, and does not limit rights that cannot legally be waived.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of Qutzl LLC and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You to Qutzl LLC for the Service during the twelve (12) months immediately preceding the event giving rise to the claim, or 100 USD if You haven't paid anything to Qutzl LLC during that period.

To the maximum extent permitted by applicable law, in no event shall Qutzl LLC or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if Qutzl LLC or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Qutzl LLC, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.

Without limiting the foregoing, neither Qutzl LLC nor any of its providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service, including AI Features and generated outputs; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of Qutzl LLC are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Compliance with Laws

Qutzl LLC conducts its business in compliance with all applicable laws, including the federal laws of the United States, the laws of the Commonwealth of Pennsylvania, and any other federal, state, local, or international laws and regulations that apply to Our operations and the Service.

You likewise agree to comply with all laws applicable to Your use of the Service, including export control, sanctions, privacy, and intellectual property laws of Your jurisdiction.

Governing Law & Dispute Resolution

Governing Law

The laws of the Commonwealth of Pennsylvania, United States, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of an Application may also be subject to other local, state, national, or international laws, and to the terms of the applicable Store.

Informal Resolution First

Before filing any claim against Qutzl LLC, You agree to first send a written description of the dispute through Our online support desk at https://billing.qutzl.net/submitticket.php, including Your name, contact information, a description of the dispute, and the relief You are seeking. You and Qutzl LLC agree to attempt in good faith to resolve the dispute informally for at least sixty (60) days from the date the notice is received before either party files a claim. Qutzl LLC agrees to follow the same notice process before filing a claim against You.

Venue and Jurisdiction

Any dispute that is not resolved informally shall be brought exclusively in the state courts located in Clearfield County, Pennsylvania, or the United States District Court for the Western District of Pennsylvania. You and Qutzl LLC consent to the personal jurisdiction of, and venue in, those courts and waive any objection based on inconvenient forum. Nothing in this section prevents either party from bringing an eligible claim in small claims court, or limits rights that cannot legally be waived.

Time Limit on Claims

To the extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim accrued; otherwise, the claim is permanently barred. This limitation does not apply where prohibited by law.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation & Material Changes

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us through our support desk:

• Online Support Desk: https://billing.qutzl.net/submitticket.php